Coronavirus/ HSMC

HSMC is monitoring and following Coronavirus updates from the HSE/ HSPC and ICGP.

The current  partial ‘lockdown’ efforts are to try slow and perhaps stall the spread of the virus.

HSMC has a full complement of staff present in the surgery during opening hours to deal with medical issues including nurses and male and female doctors.

We ask patients to bring and wear a mask while in HSMC.

We ask patients to observe seating area advice when in HSMC.

We ask patients to appreciate that while the surgery waiting room may be quiet, staff are quite busy on telephones in the background and delays may result. Please feel free to ask staff about waiting times and we are happy to call you from your car if your are happy to wait there.

In many circumstances,  the doctors at HSMC are happy to deal with medical queries over the phone as a telephone consultation. Please be aware our phone lines are busy.

Under current circumstances, HSMC is willing to accept email contacts who cannot get through on the phone from patients and will endeavour to address same. However, please be aware that we do NOT consider our email server fully secure, nor is it encrypted nor GDPR compliant and you must weigh up these factor when choosing to put your personal information in an email to us.

Our email info@hsmcdungarvan.com

We have established a protocol with local pharmacies whereby if you have contacted us for renewal of your regular prescriptions, your prescription will be collected by your local pharmacist and made ready for you in the pharmacy. Please allow the usual 48 hour turnaround for this process. Please understand this situation prevents us reviewing your medication as would be best medical practice.

Excellent HSE advice for Coronavirus is available here

https://www2.hse.ie/conditions/coronavirus/coronavirus.html